Privacy policy

At Crafty by Illlina, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, craftybyilllina.com (the "Site").

1. Information We Collect

Device Information

When you visit our Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone, and stored cookies
  • Pages or products you view and how you interact with the Site
  • Websites or search terms that referred you to our Site

We collect this information using:

  • Cookies – Small data files stored on your device. Learn more and manage your settings at allaboutcookies.org.
  • Log files – Track Site activity, including IP address, browser type, ISP, and timestamps.
  • Web beacons, tags, and pixels – Electronic tools that monitor browsing behavior.

Order Information

When you make a purchase or attempt to do so, we collect:

  • Your name, billing/shipping address, payment details, email, and phone number

Together, Device Information and Order Information are referred to as Personal Information in this policy.

2. How We Use Your Personal Information

We use your Order Information to:

  • Process your payment, arrange shipping, and provide invoices/order confirmations
  • Communicate with you
  • Review orders for potential fraud
  • Send you updates, promotions, or marketing content (as per your preferences)

We use Device Information to:

  • Detect and prevent fraud or security risks
  • Improve and optimize our Site by analyzing browsing behavior and marketing effectiveness

3. Sharing Your Information

We share your Personal Information with trusted third parties to enhance our services, including:

  • Shopify (e-commerce platform) – Learn more in Shopify’s Privacy Policy.
  • Google Analytics (website traffic analysis) – Learn more in Google’s Privacy Policy and opt out here.

We may also disclose your information if required by law, to protect our rights, or to comply with legal processes.

4. Behavioural Advertising

We use your information to show you personalized ads. Learn more about targeted advertising from the Network Advertising Initiative.

You can opt out of targeted advertising here:

You can also opt out of certain advertising services via the Digital Advertising Alliance.

5. Do Not Track

We do not alter our data collection practices when receiving a Do Not Track signal from your browser.

6. Your Rights

If you are a European resident, you have the right to:

  • Access, correct, update, or request deletion of your personal data
  • Object to data processing or request data portability

To exercise these rights, please contact us at craftybyilllina@gmail.com. Your data may be transferred outside of Europe, including to Canada and the U.S., to fulfill orders or legitimate business interests.

7. Data Retention

We keep your Order Information for our records unless you request its deletion.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

9. Minors

Our Site is not intended for individuals under the age of 12.

10. Contact Us

For questions, concerns, or complaints, please reach out:

Email: craftybyilllina@gmail.com
Mail: Crafty by Illlina, 67 Hannah Square, St Edmunds Park, Lucan, Co. Dublin, K78 EH90, Ireland